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Shipping:

According to “Graudupes” delivery conditions, delivery of all goods is provided by Omniva parcel services and is possible to most cities in Latvia, Lithuania and Estonia.

Delivery in Baltics via Omniva parcel service – 3.99 EUR.

Omniva Courrier services in Baltics– 5.99 EUR

Free shipping for all orders above 39 EUR

You can also pick up your order free of charge in our shop Lielā iela 1, Saldus, LV- 3801

After making a purchase, staff member from Graudupes will contact you to clear the nearest Omniva parcel terminal to You. Don’t forget to provide your phone number at checkout!

We send goods abroad where there are no Omniva parcel terminals via Latvijas Pasts post office.

For more information on the price to the destination in your country, write to info@graudupes.com

For more detailed shipping policy, please visit our shipping policy page.

Return:

The Buyer has the right of returning the goods within 14 (fourteen) days, subject to the payment of costs, in accordance with the laws and regulations.

The period for exercising the right of withdrawal shall be counted from the date of delivery of the goods.

The Buyer may not exercise the right of withdrawal if:

the goods ordered cannot be returned by their nature or are perishable or expendable;

the goods ordered are made directly for the Buyer to order.

To start a return, you can contact us at order@graudupes.eu.

The goods to be returned must be delivered to Lielā iela 1, Saldus, LV-3801 and must be in their complete condition.

Money for the goods is refunded using your original method of payment.

For more detailed return policy, please visit our return policy page.